“I have 2 issues that dictates the 3.5. First, I was lied to be someone in the office that called me yesterday and said they couldn't come out st the original date and time because the technician's power washer broke. When I had just gotten a call from technician saying he was stuck in traffic and was concerned about running out of daylight because it was already almost 3pm and it was at least a 2'1/2 hr drive still. We had already agreed on the new date and time because he was up front with me. Second, and BIGGEST issue is i have overspray on my truck that I wanted removed. I noted it on the initial online form and again after techs showed up. He told me no problem, but when they were finished they did not remove the majority of the overspray that is still on my windows and chrome up front. If they would have done what I asked for originally it would have been a 5.”

“Truck looks great!!! Very nice staff!”

“One of my company vehicles was detailed on Friday morning last week. I didn't have the opportunity look inside the vehicle until this morning since its not my regular driving vehicle. I have sent pictures of the interior that show the poor detail work completed and not done. ”

“He did a great job Thank you”

“It was terrible I would appreciate a phone call to discuss ”

“5”